Simless FAQ: Your eSim & Virtual Number Help Center

How can we help you today?

         
Find helpful information to answer your questions

An eSIM (embedded SIM) is a digital SIM card that can e installed directly into your smartphone or other mobile devices. It is an alternate to the physical SIM card you're used to. If you're wondering for further information on "What is an eSIM? and it's advantages, read more to discover how it can benefit you"

Yes, you can do it by entering the SImless App

To check the data balance you have left, log in to the app with your credentials. You can also check your data balances from the data settings on your device

You need WiFi to set up your eSIM so we recommend that you install and activate your eSIM just before departure. You can also wait until you arrive at your destination to activate the eSIM but remember that you need a prior WiFi connection for the set-up process

If you cannot find the code, please contact our 24/7 customer support team at help@simless.xyz or our online chat option. We will resend you the code through email.

Once you make the payment, we will send your Simless eSIM to the email you entered during the purchase process. Say goodbye to the days of waiting for a physical SIM card in the mail

Don't worry! We are here for you.

If you have any questions during this process, remember we're here to assist you 24/7 through our Online chat.

Contact support ->
Description

Don't worry! We are here for you.

If you have any questions during this process, remember we're here to assist you 24/7 through our Online chat.

Go to destinations ->
Description